Analyzes, investigates, and evaluates loss to determine coverage and claim disposition

Maintains claims status valuations; liaises with financial reporting and manning offices

Researches, compiles, and submits to underwriters various types of crew claims in respect to P&I coverage policy; ensures claims are paid in full and on time

Works with regional crewing representatives in obtaining required documentation for reporting and case management purposes and provides guidance/advice in medical case handling and monitors follow-up with Fleet Personnel Manager, evaluates medical repatriation cases to determine internal management or P&I club notification

Works with regional crewing representatives in obtaining required documentation for reporting and case management purposes and provides guidance/advice in medical case handling and monitors follow-up

With Fleet Personnel Manager, evaluates medical repatriation cases to determine internal management or P&I club notification

Guides Manning Offices, Port Agents and onbd management for Crew’s medical issues and eligibility for coverage as per CBA or company policies

Ensures compliance to internationally adopted and approved conventions and protocols

Identifies claim trends and communicate contributing factors to manager

Provides project management support as required

Provides management reports and trends for medical key performance indicators/areas