Job Summary
Chellaram Shipping Pvt Ltd, is seeking an IT Professional based in Mumbai and working as a part of the IT team of the organization headquartered in Hong Kong.

Job Requirement
 Education: Bachelor’s degree in IT, Computer Science, or related field (preferred).
 Experience: 3+ years in desktop support, helpdesk, or IT support roles with exposure to Office 365.
 Preferred - Microsoft Office/Azure certifications.

Key responsibilities
For the office in Mumbai and the fleet of vessels:
 Diagnose and resolve hardware issues, including desktops, laptops, printers, and
peripherals.
 Install, configure, and update operating systems, drivers, and software applications.
 Provide remote and onsite support for end-users to resolve technical problems promptly.
 Manage inventory and lifecycle of IT assets, including procurement and disposal.
 Troubleshoot and resolve basic network connectivity issues (LAN, Wi-Fi, VPN)
 Basic Understanding of Firewall management.
 Provide user support for various software in use in the organization
 Provide backup support for IT executive based in Hong Kong
 Visit to the company vessels in India and Overseas as required. Office 365 Support:
 Administer and manage Microsoft Office 365 applications, including Outlook, Teams, SharePoint, OneDrive, and other services.
 Provide end-user support for Office 365 tools, including email configuration, data
backups, and sharing permissions.
 Assist with user account setup, licensing, and access control within the Office 365 Admin Center.
 Basic Understanding of Active Directory & Azure AD.
 Provide basic training to users to enhance adoption and effective use of Office 365 tools.

If you are a dedicated IT professional with a passion for ensuring secure and efficient Information Technology systems in the organization then send in your CV to be considered for this role. The role requires some travel within India and occasionally overseas.

Please email your application in strict confidence by 10th January 2025 to:
Chellaram Shipping Pvt. Ltd., Mumbai
Attn: Mr Satish Kadam, Director
Email: executive@chellship.co.in